MRD - Admin Panel

The Digital Front Desk for Modern Healthcare

The MRD Admin Panel is a self-service medical records sharing platform designed for aster medicity. This automated system streamlines the medical records request and approval processes.

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The Challenge

Patients struggle with long call waiting times and manual booking processes.
Hospital spend significant manpower on repetitive
appointment coordination.
Report requests and patient support are often
delayed.
Emergency communication channels are not
centralized.
Healthcare providers need 24/7 patient engagement.

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The Solution: Healthcare Communication, Reimagined

Build a self-service MRD admin panel that receives WhatsApp requests directly into one dashboard.
Organize requests by status such as pending, approved, rejected, and completed.
Allow administrators to review patient requests, upload the required medical records, and approve them from one system.
Automate secure document delivery back to the patient after approval.
Include tracking and reporting so staff can monitor request volume, turnaround time, and bottlenecks.

Everything You Need to Automate Care

By Securely integrating our software with the clients present database we were able to completely change the communication strategy of the patients with the clients hospitals.

Reduce operational workload for hospitals.
Improve patient response time and experience.
24/7 automated patient engagement.
Higher appointment conversion rates.
Scalable for clinics, hospitals, and healthcare chains.
Future-ready Al healthcare communication platform.

From First Message to Follow-Up

Step 1

Start the Conversation

Patients connect instantly through WhatsApp - no apps, calls, or waiting required.

Step 2

Choose a Service

Patients select what they need, including appointments, report
requests, or support assistance.

Step 3

Smart Information Collection

Guided conversational flows securely collect patient details and
requirements in minutes.

Step 4

Automated Scheduling & Confirmation

Available appointment slots are assigned automatically, with
instant confirmations sent to patients.

Step 5

Centralized Hospital Management

Hospital teams monitor conversations, appointments, and
patient activity through a unified admin dashboard.

More Successful Projects

We specialize in taking over existing software projects, understanding legacy codebases, fixing technical debt, upgrading outdated technologies, resolving bugs, and preparing applications for continued development. From modernizing to lead generation and chat automation we give you the full cycle of support to scale your business.