Effective Date: 01/02/2020
Last Updated: 01/06/2026
Makmo IT Solutions ("Makmo," "we," "us," or "our") operates this website (the "Site") and provides business consulting, IT solutions, company setup, and related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, use our Services, or interact with our advertising campaigns.
By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site or Services.
1. Information We Collect
1.1 Information You Provide Directly
- Name, email address, phone number, WhatsApp number
- Business name, business details, and country of operation
- Information submitted through contact forms, lead forms, or booking calls
- Payment and billing information (processed via third-party payment gateways — see Section 5)
- Communications sent to us via email, WhatsApp, or contact forms
1.2 Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referring URLs, and click behavior
- Cookies and similar tracking technologies (see Section 4)
1.3 Information from Third-Party Advertising Platforms
- Data collected through Facebook/Meta Pixel and Google Ads tracking tags (see Section 3)
- Aggregated and anonymized audience/interest data used for ad targeting and optimization
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Process payments and manage billing
- Respond to inquiries, book consultations, and provide customer support
- Send service-related communications (confirmations, invoices, updates) via email, SMS, or WhatsApp
- Improve our Site, Services, and marketing effectiveness
- Run and measure the performance of advertising campaigns on Facebook/Meta and Google
- Retarget visitors with relevant ads based on prior interactions with our Site
- Comply with legal obligations and enforce our terms
3. Facebook (Meta) and Google Advertising Disclosures
We use third-party advertising and analytics tools to promote our Services and measure campaign performance. These tools may collect information about your visit to our Site.
3.1 Meta (Facebook/Instagram) Pixel and Tools
- We use the Meta Pixel on our Site to track conversions, build custom audiences for advertising, and deliver targeted ads across Facebook and Instagram.
- The Meta Pixel may collect data such as pages visited, actions taken (e.g., form submissions, purchases), device information, and IP address.
- We may use Custom Audiences and Lookalike Audiences based on your interactions with our Site or provided contact information (e.g., email/phone, hashed for privacy).
- You can control how Meta uses your data through your Meta Ad Preferences.
3.2 Google Ads and Google Analytics
- We use Google Ads conversion tracking and Google Analytics to measure ad performance, understand Site traffic, and improve user experience.
- These tools may use cookies to collect data such as your interactions with our Site, approximate location, and device/browser information.
- We may use Google Remarketing to show ads to visitors who previously visited our Site as they browse other websites within Google's advertising network.
- You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, and manage ad personalization via Google Ads Settings.
3.3 Data Sharing with Advertising Platforms
- We may share hashed or aggregated contact information (such as email addresses) with Facebook/Meta and Google for the purpose of matching our customer lists to their platforms for targeted advertising. This data is encrypted before transmission and is not shared in plain text.
- These third parties act as independent data controllers for the data they collect and process it according to their own privacy policies:
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Remember your preferences and login sessions
- Analyze Site traffic and usage patterns
- Deliver and measure the effectiveness of advertising campaigns (Facebook/Meta Pixel, Google Ads, Google Analytics)
- Enable retargeting and remarketing campaigns
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our Site and limit certain features.
5. Payment Processing
We use third-party payment gateway providers (e.g., Stripe, PayPal, or other processors as applicable) to process payments for our Services.
- When you make a payment, your payment information (such as card details) is collected and processed directly by our payment gateway provider. We do not store full credit card numbers or sensitive payment credentials on our servers.
- Our payment gateway provider(s) may collect billing name, billing address, email, and transaction details in order to process payments, prevent fraud, and comply with financial regulations.
- These providers operate under their own privacy policies and security standards, including PCI-DSS compliance:
- Stripe Privacy Policy (if applicable)
- PayPal Privacy Policy (if applicable)
- We may retain limited transaction records (e.g., invoice history, payment status, amount) for accounting, tax, and customer service purposes.
6. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (payment processors, hosting providers, email/WhatsApp communication tools, CRM systems)
- Advertising platforms (Facebook/Meta, Google) for campaign delivery, measurement, and retargeting, as described in Section 3
- Legal authorities when required by law, subpoena, or to protect our rights, property, or safety
- Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
7. Data Retention
We retain personal information for as long as necessary to:
- Provide our Services and fulfill the purposes described in this policy
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
- Opt out of targeted advertising via the platform-specific tools listed in Section 3
- Request a copy of the data we hold about you
To exercise any of these rights, contact us using the details in Section 12.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
As we operate internationally and use third-party providers (including Meta, Google, and payment processors) that may process data outside your country of residence, your information may be transferred to and processed in countries with different data protection laws than your own. We take steps to ensure appropriate safeguards are in place for such transfers where required by law.
11. Children's Privacy
Our Services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Makmo IT Solutions
Email: business@makmosolutions.com
Phone: +19175901318
Website: makmosolutions.com
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our Site or Services after changes are posted constitutes acceptance of the updated policy.



